I try to tell people how great an experience I had and, considering the circumstances, I've never had a more exemplary, empathic, and professional experience from any business. Justin and Steve, you are forever endeared to me for your service to my family. Thank you! I could never imagine going through this experience with anyone else.
Justin was beyond caring, loving, and empathic. He took a very hard and emotional time for my family and made us laugh and feel like we were the only people in the world. When we asked for my father to look a certain way, he went above and beyond and my father looked so good! Thank you so very much for making this horrible time easier and heartfelt.
My father passed away seven hours away from home, unexpectedly, and we were devastated and lost. Justin was amazing and helped bring my Dad home quickly and respectfully. We are eternally grateful for everything Toft did for us.
Thank you for all of your care for my dad. Most of all for making me feel supported and like we were the only family grieving. Like I was part of your family.
Thank you so much for making all the funeral arrangements for our father. Everything turned out so well and we truly appreciate your kindness and thoughtfulness.
We especially want to say "Thank you" for your attention to the details. We were overwhelmed and you and your staff made the sorrow more bearable.
I work at a cemetery so I know the funeral directors around here. I knew when my wife and I were ready to plan that we would choose Toft. There was no question about it.
Thanks for being so kind to my family and me when my mother passed away. Steve and Justin were very attentive to my family and to all the guests that attended my mothers services. You are one of a kind. I can't thank you enough!
I just wanted to let you know that when my father died you made our experience a wonderful one. (My family and I) talked about what it felt like when my dad died, and my daughter actually said it was fun! She said it was initially very sad and she was upset, but once we went to the funeral home and made the arrangements, she said it was fun.
And isn’t that an absolutely amazing memory to have from such a sad time. It makes my heart so very happy. So thank you, thank you, thank you for everything you did for our family! You guys are simply the best!
Thank you all so very much for your care and love during a difficult time when Gary passed away. It is so appreciated. Also thank you for your love and care to me through the years. Can’t say enough about ALL of you. 😘
Justin, and everyone at Toft, was responsive, helpful, caring, knowledgeable, and above all else, Loving.
The only regret I have is that I didn't discover Toft sooner. When my Mother passed in August, I used a different funeral home. Never realized funeral homes could be so different!
There is nothing more one could ask for as Justin and Steve go above and beyond in their helping get through such a tough time. I highly recommend them to anyone in need, and cannot thank them enough!
Thank you for everything.
I feel so fortunate to call you a friend, and we are immensely grateful to your entire family for your professional care and generosity of spirit throughout this season of tremendous heartache.
We, as a family, cannot begin to express our thanks for all your guidance and personal care you gave our family. Justin, you and your knowledge of what we wanted... it almost seemed as if you could read our minds. We feel that you all went above and beyond to make this time in our life as easy as possible. From the set up in the room to the American Legion presentation, and with David watching over us and taking care of everyone and everything, it couldn't have been the celebration of John's life that it was with you. Thank you!
Steve, thank you so much for your compassion and guidance in our time of loss with my sister. You and your staff are truly one of a kind and very appreciated. Our Sandusky community is really blessed to have such a great family to work with in time of need. Steve, rest assured your staff is truly appreciated by our community.
Toft helped us hold a funeral for my father on the worst weather day of the year... snow, ice, and wind. Steve also had to update our obituary information several times and was patient and great in every way. We really appreciate everything.
We had Justin as our director. He made things run smoothly and seemed like family to us. Thank you.
Painless. Just like being with family. Fun, but touching. A great experience at a bad time. Can't get any better!
Steve and his staff are amazing. They have helped us with several family members, and I have to "tip my hat" on a job well done with our Mother, Katie B. Keahey. We are grateful for the generosity and respect that you gave our family in our loss. Thanks and GOD bless you all.
Justin was amazing. Our loss was a total shock and Justin made it a lot easier to deal with. This is what he is meant to do. Thank you.
We lost my grandmother and father last year within a month of each other and then recently just lost my little brother in June. Justin, Steve, and Dave are always there to help us and know exactly what we are looking for. They have the utmost compassion for families going through a very difficult time. I know my family appreciates everything they do!
"Thank you" just doesn't seem to be enough when expressing my family's gratitude to the Toft family and staff. When our mom passed away, Justin made everything so easy for us in the planning and services. He went through everything step-by-step, making our decision-making so much easier than we ever could have imagined it could be. We actually felt like we were being pampered and waited on hand and foot. Anything we needed, any question we had, they were right there with an answer and a helping hand. They are beyond wonderful. When the time comes that you need funeral services my family HIGHLY recommends the Toft family, because they truly are family.
I was alone in Cleveland when "everything happened" with no last arrangements. Justin walked me through everything. He took care of all the arrangements, came to the house, and was very supportive. Words cannot express how grateful I am.
Our family just want to thank you for making the whole experience of Mom's funeral process special, comfortable, and so much easier. (Justin and his) family are so compassionate and concerning about all of our needs. You are amazing.
Justin was excellent, and I truly felt like he understood. He made all of us feel comfortable and was the most caring person. Thank you!
I had always watched the professional, compassionate way Steve Toft and his associates conducted themselves - you could tell that they really cared about the family. When our mother went home to glory, we didn't hesitate about entrusting her to the care of Toft. We were not disappointed. Even though it has been a few years since we buried mother, Steve Toft has not forgotten us. He still keeps in contact with us through cards and other communication. Steve, Justin, and staff are the best!
We cannot say enough about all the staff at Toft. We had to also make out-of-town burial arrangements and Steve made the transition seamless. My Dad had been very ill and had lost a lot of weight, but we were so pleased to see him look like his old self. Everything from the pastor, flowers, transport, etc. was all taken care of. We really appreciated Toft taking those burdens away from us.
We were so at ease with Justin! He helped what seemed like a whirlwind out of nowhere become a beautiful, life-changing experience. Seriously, we have so much appreciation for not just what Justin did for us, but who he became to us - a part of our family and Keegan's story! Bless you!
I would like to thank you so much for taking such great care of us. Everything was, and is, greatly appreciated. You made things a bit easier to deal with, and we are forever grateful!
Thank you. You are the complete package. Very kind, professional, protective, and even in this sad situation, fun to be around. It was a joy and relief to us to have you take care of us on the loss of our Mom. We will forever be grateful.
I can't thank you enough for your kindness and the beautiful job you did. I'm so grateful to you for your support and for making everything go so smoothly.
Toft showed my dad. I want to express my sincere thanks to your staff for caring for him and my family during this time. Dad was extremely ill when he died and looked very tired and run down. Your staff did such an amazing job with his viewing. When I looked at him, I was stunned at how well you were able to present him. I cannot thank you enough for your kindness and respect you paid to him as well as my family during this process. It truly shows how professional and caring your staff is, and you brought such honor to my dad with the way everything went. Thank you again for all of your work.
The Toft family are the most wonderful and caring people! Very understanding and kind.
Justin, your professionalism and compassion during the entire process was remarkable. You handled yourself as a man beyond your years. Your attention to detail made the difference and put our minds at ease. We can truly call you our friend. We would also like to thank the entire Toft staff for an awesome job in handling our family member.
There are no words I can use to explain how thankful I am to you and everyone there for the wonderful job you did! It was everything and more that my son would have loved! I thank you from the bottom of my heart!
I just wanted to say that our experience with Toft has been as great as it could be during this sad time. Justin has been awesome. He is efficient, kind and compassionate. He has taken care of every little detail for us even though this is a very small service and we are out of town. We had to also work with a local funeral home and the experience was not the same. Toft and Justin are wonderful! Thank you so much for all you have done!
The service was just like my brother would have wanted. And even though I was out of town, I had all the help in the world putting the funeral together.
After contacting other funeral homes, the call I made to Toft was like a breath of fresh air. Their kindness and understanding of my situation really meant a lot to me.
Steve is the only funeral director I will ever call. He's handled many of my family members, and I can't thank him enough for all his help.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.